iPhone users have been struggling with a recent iOS issue that causes Apple Music to crash. iOS 11 has been a fantastic update that brought a lot of new features for iPhone users to enjoy.
However, because users haven’t been able to listen to the music they bought at the Apple store, there’s been a lot of disappointment.
So, if you’re one of these iPhone owners who can’t use their Apple Music app without it crashing, here are some tips on how you can fix it.
1 – Hard Reset iPhone
One simple fix that you can try is hard resetting your iPhone. This can be used to fix most iOS issues, and we found that it is a plausible fix to repair the Apple Music app.
iPhone 6S and Earlier
- #1 – Hold both the “Lock” and “Home” keys until the screen goes black.
- #2 – The Apple logo should appear after the screen goes black. Release both keys.
- #3 – Check Apple Music to see if the crashing persists.
iPhone 7 and Later
- #1 – Simultaneously hold the keys “Volume Down” and “Home.”
- #2 – When the Apple logo appears, release the keys.
- #3 – Open Apple Music and check if it is fixed.
Also, here are the top solutions to fix the Mac keeps crashing issue.
2 – Delete Apple Music and Reinstall
Users are now able to delete system apps on their iPhones, thankfully. There’s limited storage space on an iPhone, and with this feature, users can free up some of this space, and in this case, they can reinstall Apple Music.
- #1 – Unlock your iPhone and locate the Apple Music app.
- #2 – Tap and hold your finger on the app’s icon until it starts to hover.
- #3 – Tap the “X” that appears at the top-right of the icon to delete it.
- #4 – Open the App Store and search “Music.”
- #5 – Download Apple’s Music app and open it.
When you use these steps to fix the Apple Music app crashing, all your music will be preserved. Unless you delete your music, it’ll be readily available once the app has been reinstalled.
3 – Check the iPhone’s Storage
Not having enough available storage would stop Apple Music from downloading the music you listen to. If this is the case, you must check the available storage capacity and possibly delete some other stuff on your iPhone.
- #1 – Open the “Settings” app and go to “General > Storage & iCloud Usage.”
- #2 – Tap “Manage Storage” and wait a minute for the data to be presented.
- #3 – All your installed apps will then be listed, with the apps that fill the most storage at the top.
You’ll also see the “Available” value at the top of the menu, showing how much storage hasn’t been filled. With all this information, you can see if you need to delete any data from Apple Music to be fixed.
4 – Reset iPhone Settings
Are you still experiencing Apple Music crashing? The next thing you can try is resetting all of your iPhone’s settings.
- #1 – On your iPhone, go to Settings > General, and at the bottom of the list, tap “Reset.”
- #2 – Choose “Reset All Settings” and enter your passcode.
- #3 – Tap on “Reset All Settings” again, and your iPhone will restart.
Doing this will rule out any problems with your iPhone’s settings. Unfortunately, you’ll have to take the time to change all of your settings afterward.
5 – Restore Using iTunes
Even though this solution will wipe all your data, it’ll stop the Apple Music app from crashing.
- #1 – Connect your iPhone to the computer using a lightning cable.
- #2 – Launch iTunes and click the device icon at the top of the display.
- #3 – Click on “Summary” from the left sidebar and select “Restore iPhone” from this menu.
- #4 – Press the “Restore” option and follow the on-screen instructions.
To avoid data loss, you should take a backup with iTunes beforehand. Once you’ve restored your iPhone, you can restore the backup, and your data will be accessible.
6 – Fix Apple Music Crashing without Data Loss
Finally, if your iPhone still has the Apple Music crashing, or Apple Music not working error, Tenorshare ReiBoot is the guaranteed fix. Any iOS problem you face can be solved using this program, and we suggest you try it out.
Install Tenorshare ReiBoot on your computer and when you’re ready, follow the guide below.
#1 – Launch Tenorshare ReiBoot and connect your iPhone.
#2 – Click “Standard Repair” from the main menu.
#3 – Use the instructions shown to put your iPhone into DFU mode.
Note: Each iPhone has a different method for entering DFU mode, so click the relevant tab.
#4 – After entering DFU mode, you’ll be asked to provide details about your iPhone. Make sure that these details are accurate before clicking on “Download.”
#5 – Once the firmware has been downloaded, press Start Standard Repair and your iPhone will be fixed within minutes.
Using these steps will ensure that all of your data is secure. But if this doesn’t help you to fix Apple Music app crashing, try Deep Repair instead. Your data will be wiped, although the issue will be fixed.
Tenorshare ReiBoot has more to offer than just fixing Apple Music crashing. We firmly believe that this is the best program for fixing all iOS-related problems, and to prove this, here are a few other features it includes.
- Various Recovery Modes. As well as Standard Repair, there is also Deep Repair and Exit Recovery Mode. If you can’t fix the problem using our solution above, then perhaps one of these modes will help you.
- Fix Any iOS Problem. You can use Tenorshare ReiBoot to fix any iOS problem that you encounter. Stuck in recovery mode, verification failed on iPhone, frozen Apple logo screen, repeatedly restarting, and unable to turn your iPhone on are just a few examples of problems that can be fixed.
- Compatibility. Regardless of what iOS device you’ve and what iOS version is installed, you can fix whatever problems you run into using this program.
There’s no doubt this is a versatile program, and by using the method above, you can easily fix all of your iOS issues.
We see problems like this regularly, and many iPhone owners don’t know how to fix them (how to fix his iPhone was lost and erased). Each fix we’ve listed above will help you fix Apple Music crashing, but above all, Tenorshare ReiBoot is the most effective.
Alternatively, you can try iToolab FixGo, a similar program. It has proven to be just as effective, and even better, it can fix the Apple Music app crashes.
Take the time to try each of the tips that we explained in this article, and with all hope that you can listen to your music once again.