Amazon is a growing marketplace that allows you to sell your goods and services. It has been operational since 1994 and thus has an immense customer base.
With time, Amazon has also become an essential channel for sellers who are looking to make their businesses more profitable.
However, there are specific errors that some technical issues or human mistakes may cause. This article will discuss one such error message: “payment revision needed” on Amazon.
Have you got the error message payment revision needed Amazon? It may mean that your payment info is not consistent with the info in Amazon Marketplace.
There can be other reasons too. Let’s find out the reasons and ways to fix it in this article.
“Payment Revision Needed” on Amazon – Why You’re Seeing This Error?
Amazon’s payment revision needed error happens when you’re trying to buy a digital good and having trouble doing so. Buyers can purchase digital goods, like apps and songs, on Amazon.
Digital goods are purchased using the same method as buying physical products. But you’ll need to make sure that your payment method is connected to your account to complete the purchase.
It is possible to receive a payment revision needed error on Amazon. If this error message pops up when trying to buy a digital good from Amazon, then there’s likely a problem with your payment details.
The payment revision needed on Amazon is sent when Amazon detects that the order’s payment method is invalid. In other words, if your card has expired or been canceled and you haven’t updated your payment info, this message will appear. The error message will appear when you attempt to buy something using the old card details.
This can also happen if there is an issue with your account balance or if the payment was declined by your bank or credit card company. To resolve this issue, you will need to contact your financial institution.
And ask them why they declined the payment. Once you have received an explanation of why it was rejected, you can take steps to rectify that reason. You will need to make sure that it does not happen again in the future.
Amazon says that the error message “payment revision needed” means that your bank has declined your payment method.
In other words, you’ve likely entered an incorrect credit or debit card number when making a purchase. If this happens, Amazon will not approve your order for processing. Amazon will also return it to its fulfillment center for further review.
This could cause delays in receiving your items. And you can be charged additional fees from Amazon if they were in transit before the error occurred.
This can be caused by several reasons. This includes insufficient funds in your acc. or a discrepancy with an earlier purchase.
You can try to solve this issue on your end by following these steps:
- Ensure that you have enough funds available in the account linked to Amazon
- Contact your bank to determine if there’s been any temporary hold on your card.
Ways to Fix “Payment Revision Needed” on Amazon
Amazon has strict policies regarding payments to ensure the safety of its customers. If you have an issue with a payment that has been processed, Amazon may require you to revise the payment.
Have you just received a payment revision needed message on Amazon? And for that, you’re probably wondering what to do next. If yes, then don’t worry. As of now, we will discuss how you can fix the ‘Payment Revision Needed’ message from Amazon.
● Reconfirm the Credit Card Information.
Check the expiration date, CVV number, billing address, name on the card, and card type. If there are any discrepancies in any of these fields, update them immediately. Update them before attempting to make another payment.
Also, if you wonder how to change the payment method on iPhone, here is the right guide to change, add, or update the payment method on iOS.
● Reconfirm Your Account’s Email Address.
Amazon requires all users to have a valid email address associated with their account for security reasons.
Maybe the Amazon account you are using for paying is linked with an email that is not recognized by Amazon.
You may want to verify or change its associated email address. You will have to verify so that it matches what’s recorded for each user for payments to work again.
● Make Sure the Issuing Bank Does Not Freeze the Card.
If your payment method is frozen, you will need to contact the issuing bank for help. You will need to ask them why they froze your card and when they can restore it.
You can also call Amazon Customer Service on their toll-free number. You can call them if you want to speak to one of their representatives about the issue.
● Check That You Have Enough Balance on the Credit Card.
To avoid this error, make sure that the credit card balance is enough to cover the transaction. If you are using a debit card, you should have enough money in your bank account to protect your purchase.
● Double-check the Billing Address.
Before you contact Amazon, double-check the billing address. Check if the billing address is correct and not expired. And also, check if it is not a PO box or forwarding address, or not a virtual address.
● Make Sure You Have Enough Space on Your Hard Drive.
If you’re getting the error message “payment revision needed” on your Amazon account, your hard drive can be a culprit too. It is possible that your hard drive doesn’t have enough space to upload new inventory.
The easiest way to check how much free space you have is by navigating to Manage inventory. And then uploading new items in Seller Central. If you need more room, you can do a few things.
Delete old inventory by selecting an item and clicking Edit next to its name. Then choose Delete Item from the drop-down menu at the bottom of the page. And use Fulfilled By Amazon (FBA) if possible.
This client provides free storage for sellers who sell products through them. It also reduces how often sellers are forced to update their listings and keep them fresh.
● Check to See if Your Account is on Hold Due to Any Possible Violations of Amazon’s Policies.
If your account is on hold, contact Amazon to get the hold lifted as soon as possible. If you cannot contact Amazon, you can contact a third-party seller support service for help.
What Not to Do After Receiving the Payment Revision Needed Amazon
Through our guide, you have already learned what to do upon receiving a “payment revision message Amazon.” But now, let’s see what you should avoid doing after receiving the error message.
● Don’t Forget to Ensure You Get an Email from Amazon.
You must get an email from Amazon, officially. In fact, if you receive any kind of message from Amazon other than an email, it is unlikely that this will be a legitimate payment revision request.
● Don’t Click on Any Text Message Links.
Don’t respond to fake texts that contain a link to a malicious website. Don’t click it; otherwise, it can infect your phone with malware.
Instead of clicking the link, please reply to the message sent by Amazon through your account. And tell them you want to speak with someone in customer service by phone or chat.
● Don’t Click on Any Emails That Look Spammy.
If you receive an email from Amazon that looks suspicious, don’t open it. Instead, forward the message to abuse@Alpha XR. And report the email as spam or phishing by clicking the “Report Abuse” link at the bottom of the customer service page on Amazon.
● Don’t Freak Out.
Getting a message like this can be frustrating. But it doesn’t mean that your account or seller privileges are jeopardized. It also doesn’t mean that this issue won’t be fixed; you have transacted before on Amazon. This error will be fixed, and you can make a purchase or sell on Amazon just like you used to.
● Don’t Assume the Worst.
Are you worried that your account will be banned? Do you think Amazon will freeze your account and hold onto your funds? Is it possible that the company won’t pay for a single item? Even though you’ve been selling successfully on their platform for years? Don’t make any assumptions about what Amazon might do.
Amazon offers a few options when dealing with an error message like “payment revision needed.” You can contact customer service by phone or email.
Still, we recommend you try to fix it yourself first. This is because that’s often faster and easier than waiting for them to respond.
In this guide, we have shown you how to fix the payment revision needed on Amazon quickly. You can thus follow the simple steps outlined above if you’re having trouble submitting an order due to an incorrect payment method. It can be worth trying out those steps.
And don’t forget to check for any issues with your payment processor or bank account. Most likely, these issues are causing the error message to appear when trying to place an order.
If this is the case, contact your payment processor or bank immediately. They can help fix whatever issue there might be at hand before placing another order again with them.