Do you keep seeing the message ‘err_connection_reset on Chrome‘ or ‘err_connection_reset on Android‘ when you try opening any website on your device’s browser?
These web browsers and their components may be suffering from any disability to have caused such problems.
However, you need not worry as we tell you all the probable reasons and also give you the best solutions for getting rid of them.
Be patient and read on.
Understanding the Connection Reset Error
The main role of web browsers is to act as a connector between the web servers and the computer for fetching any requested webpage.
While this connection process takes place, you can expect different types of errors to happen, and one of them would look like ‘err_connection_reset.’
This error message indicates a problem that might have happened with the connection where it got interrupted and then reset automatically while loading the page.
This leads to the user getting disabled to view the website that he was trying to open. Such a connection issue is not the case only with the users of Windows.
Other devices like Android, macOS, Nintendo Wii, and the PS4 also have been reported for such issues.
Now this problem can either be rare or very frequent, but if the latter is the case with you, then it’s time you need to troubleshoot the system to get rid of it.
PS: learn more about how to fix err_cert_date_invalid.
Reasons Behind the err_connection_reset on Chrome or err_connection_reset on Android
Some of the general reasons that cause such an error include the tcpip, settings of the network, or the registry.
However, these are not it and the other problems can be serious ones too. You must know some of these issues, so you don’t have to face them again after fixation.
- A poor internet connection that works very slowly or the internet cannot be connected.
- A disabled proxy server with the internet connection
- Blocked IP address of the internet
- Irrelevant modifications into the network or the registry
- Unused or outdated system registry
- Antivirus software on the device
- Active firewall
- ISP firewall and power cycle of the WiFi generating a DNS error
Part 1. The Methods for Eroding the Problem of err_connection_reset on Chrome
Now that you have learned the probable causes for the connection error, let us take you through the solutions for them.
1. Refresh Your Internet Connection
The message of err_connection_reset appears on your screen, and you go all haywire. Don’t worry, and do as we say. The first step that you need to carry out is to check the internet connection.
If there are cables connected to the device, then you must check if the cables are set properly. In case you are a WiFi user, then there must be various problems that could interrupt the connection.
Even if the icon of WiFi that is present on the taskbar shows a positive connection, it doesn’t imply that your device is receiving the internet.
One simple way to know this is by using another device and connecting it to that same WiFi network.
If this method doesn’t work out for you, then just restart your computer and then, if you can, reload the page.
By the way, let’s learn more about how to fix Safari can’t establish a secure connection to the server issue with ease.
2. Clear Chrome’s Browsing History and Cache
The data that gets accumulated within the browser in the form of past searches, cookies, cache, and other irrelevant files tends to slow it down. Deleting this data can solve the connection error for you.
1. Enter the URL “chrome://settings/clearBrowserData” into the search box. You can also go to the history option by hitting Ctrl+H.
2. Hit the tab Clear browsing data.
3. Select the option ‘beginning of time.’
4. Tick all the boxes for browsing history, cookies, plugin data, download history, autofill data, cached files, and passwords;
5. Click the option Clear browsing data. Wait for some time until the process is over.
Exit the browser and then reboot the PC.
3. Check the Settings of Your LAN
The LAN configurations have some features that allow the network to be automatically detected, set a proxy server, or use of a configuration script. These also cause the err_connection_reset on Chrome problem when enabled.
Click on the address bar in the Chrome browser and enter the Command URL – “Chrome://settings/.” In the window that opens, select the option of Advanced.
Open the System menu and click on the option of Open proxy settings.
For Windows 10:
- Open the dialog box named Internet Properties.
- Open the tab Connections and then select the option LAN settings.
- You will see the options of Automatic setting detection, using an automatic configuration script, and the proxy server settings. Tick all of them off.
- There is an Apple icon present on the left-top part of the screen. Click on it and then select the option of System Preferences.
- Select the WiFi that you are connected to from the list. Hit the icon of the lock that shows ‘Click the lock to make changes.’
- Type the administrator password to unlock the network preferences.
- Hit the Advanced button and click open the tab Proxies.
- Now disable every proxy protocol listed here. Hit the button, OK.
Once you have disabled all the proxies and changed the LAN settings, go back to the web browser and check if the pages can be loaded now.
4. Reset the Firewall Settings
Sometimes the err_connection_reset on Chrome might be a result of the firewall settings on the Mac or PC that you are using. You may try disabling the Firewall in this case.
Follow the steps given below to do so for Windows 10:
- Press the keys Windows+X to launch the power menu. Now go to the Control Panel.
- Navigate down and click the option of System and Security. Then select the option of Windows Firewall.
- Hit the Turn Windows Firewall on or off option.
- Finally, select the Turn off Windows Firewall (not recommended) option for every network available.
Follow the steps given below to do so for a Mac:
- There is an Apple icon present on the left-top part of the screen.
- Click on the option System Preferences.
- Now choose the option of Security and Privacy.
- Open the tab Firewall and then select the option of Turn off Firewall.
Once the Firewall is disabled, open Chrome and see if you can successfully load the pages.
Simultaneously, you can also consider disabling the Proxy servers. Let us tell you how to do so:
1. Press the Windows+R keys to launch the Run Dialogue box. Enter the command ‘inetcpl.cpl‘ into that box and then hit Enter. This will open the window of Internet Properties.
2. Untick the box for the option Use a Proxy server for your LAN. At the same time, ensure that the option Automatically detects settings is on.
3. Now hit OK and then click Apply.
Restart the computer at last.
5. Check Your VPN Connection
Another thing responsible for the problem of err_connection_reset on Chrome can be the faulty IP or network settings that cause fluctuation in the internet connection.
If you have been using a VPN to get the internet, then we advise you to check if your VPN has a stable connection and that it is not causing any blockage in internet reception.
A large number of VPN applications have the feature of the Network Lock. This feature blocks the internet reception when the VPN connection drops down.
This then causes the connection reset error when the servers connected to the VPN keep changing.
6. Remove the Antivirus Software or Real-time Protection
Many times, the antivirus software installed on the PC can hinder the internet connection for suspicious malware entry. You can prevent this by checking the settings of the antivirus.
See if your program has the option of restricting particular applications from accessing the internet. Make sure that the application of Chrome is present in the list of allowed programs that can access the network.
For Windows 10, follow the steps given below to disable the real-time protection:
- Open the Start window. Select the option Settings.
- Navigate to the option of Update and Security.
- Open the tab Windows Defender. From here, disable the feature ‘Real-time protection’.
You may also try updating the spyware definition and the virus for ensuring that they are updated to the latest version.
7. Reset the Settings of Your IP/TCP
When the IP address of a system gets changed due to any reason, the err_connection_reset on Chrome gets a chance to surface. If you are a Mac owner, then resetting these settings needs the same process as you followed with disabling the proxies.
Go back up and check it out. Only that you have to open the tab of TCP/IP and click the option of Renew DCHP Lease, this will give you a new IP address.
For Windows 10, follow this process for renewing the IP address, flushing the DNS, and resetting the network adapter:
- Press the Windows+X keys to launch the power menu. Select the option Command Prompt (Admin). The other option that you might see is Windows PowerShell (Admin).
- Type these commands into the prompt.
netsh winsock reset
netsh hint ip reset
Once all of this is done, don’t forget to restart the PC. See if you can reload the Chrome pages now.
8. Reset the Maximum Transmission Unit to a Larger Size
MTU or Maximum Transmission Unit, is the largest size of data transmission that the internet connection permits. In cases of low-sized MTU, the internet connection gets corrupted and starts showing the err_connection_reset on Chrome.
If you are a Windows 10 user, follow these steps to receive a high-end MTU:
1. The first step is to open the option of Network Connections. You need to press the keys of Windows+R to open the Run box. Enter the command ncpa.cpl. Hit Enter.
2. Then note the name of the wireless connection that is active on the device and wants to raise the MTU.
3. Now you need to launch the command prompt, and for that, you will have to provide admin permission. To do that, press the Windows+X keys. Select the option Command Prompt (Admin).
4. Now enter this command into the cmd:
netsh interface ipv4 set subinterface “LAN” mtu=1450 store=persistent
5. Hit Enter.
Restart the PC then and try reloading the pages on Chrome again.
Note: Remember that you have to change the Name of the Network Connection. Write the name of the network that you saved earlier. Once you enter the commands properly, hit the key Enter.
Part 2. Methods for Removing the Problem of err_connection_reset on Android
It’s not just the PCs that suffer from the issue of connection errors surfacing up. Android devices are equal victims, and it gets very annoying to deal with it as it slows the device down too. We are going to give you a solution to be able to troubleshoot the device if that is the case.
You will need to make some changes to the Proxy Settings of your Android device. Let us tell you how to do that:
- Launch the web browser that you use on your device. It can be Chrome or any other. Open the Settings of that browser.
- Now click on the tab of Advanced settings.
- Scroll and find the section of the Network. Open it and select the option Change Proxy Settings.
- Now open the Local Area Network (LAN) settings and select the option LAN settings.
- Finally, tick off the box for the options ‘Automatically detect settings’ as well as ‘use a proxy server for your LAN.’
Now open your browser and see if you can load pages and websites easily. If the problem of err_connection_reset on Android still remains unsolved, then your next option would be to temporarily disable the active antivirus software on that device.
We hope that any of these fixes will surely solve the err_connection_reset on Android for you.
FAQs (Frequently Asked Questions)
1. Why am I seeing the “Err_Connection_Reset” error on Chrome?
The “Err_Connection_Reset” error on Chrome usually indicates a problem establishing a secure connection with the website you’re trying to access. It can be caused by various factors, such as network issues, browser settings, or security software conflicts.
Yes, clearing the cache and cookies of your web browser can often resolve browsing-related issues, including the “Err_Connection_Reset” error. Clearing the cache removes any corrupted or outdated data that might be causing conflicts.
3. Should I contact my Internet Service Provider (ISP) if the error persists?
If you have tried all the troubleshooting steps mentioned in this article and the “Err_Connection_Reset” error continues to occur, it’s advisable to contact your Internet Service Provider (ISP). They can help diagnose and resolve any network-related issues that might be causing the error.
4. Can using a different browser resolve the error?
Using a different browser can help determine if the “Err_Connection_Reset” error is specific to Chrome or if it affects other browsers as well. If the error doesn’t occur on a different browser, it suggests that there might be browser-specific settings or conflicts causing the issue.
5. Is it necessary to update network drivers to fix the error?
Outdated or incompatible network drivers can cause connection problems and result in the “Err_Connection_Reset” error. Keeping your network drivers up to date is essential to ensure compatibility and smooth network connections.
The errors like err_connection_reset on Chrome or err_connection_reset on Android happen due to internet connections getting reset. We let you know all the major causes for it and provide you with the best solutions for them.
Just apply the suitable one to your particular device, and you will view whatever websites you want all over again without any further trouble.